Celiac Disease

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March 26th, 2016

Simple Gestures Make a Difference

By Kanaaz Pereira kanaazpe

Monique Most, Office of Patient Experience (OPE), was staffing the OPE main office in the Mayo Lobby in Rochester when a patient came in with a concern she wished to share. Most, a patient experience champion since October 2014, took the woman’s intake information and invited her to sit in a conference room while she […]

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Tags: celiac disease, gluten, gluten free, restaurant, Twigs Tavern & Grille

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